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How erek kursi protects your privacy

When you open an account with us, your personal information and payment details stay encrypted and secure.

Account verification onlyPayment data encryptionNo third-party sharingWithdrawal security
Explore the Lobby Read FAQ
erek kursi How erek kursi protects your privacy
REACH OUR TEAM

Contact us about your privacy

Team online

Live Chat

Open the chat widget in your account lobby. Our team responds in seconds during support hours, 08:00 to 22:00 Jakarta time, seven days a week.

Email

Send your privacy inquiry to [email protected]. We reply within 24 hours with details about how we store or use your information.

Account Settings

Visit Account > Privacy & Data in your dashboard to view what we hold, request corrections, or ask us to export your account history.

HOW WE KEEP IT SAFE

Data handling and account security inside erek kursi

Your account sits behind encrypted login and two-factor authentication. Deposits via DANA, OVO, GoPay and QRIS are tokenised — we never store your full payment details on our servers.

Encrypted Login

Every sign-in is encrypted end-to-end. Your password never travels unencrypted. Two-factor authentication via SMS or authenticator app adds a second layer.

Payment Tokenisation

DANA, OVO, GoPay and QRIS transactions use tokenised vaults. Your actual card or wallet number never sits on our database.

Withdrawal Verification

Each withdrawal request is manually reviewed by our compliance team before processing. We verify your identity and check for unusual activity patterns.

Cookie Controls

Session and performance cookies track your lobby navigation. You can disable non-essential cookies in Account > Privacy Settings without losing core functionality.

Data Retention

We keep your account records for three years after closure. After that, personal data is securely deleted unless applicable law requires retention.

Your Rights

You can request access to your data, ask for corrections, or request deletion. Where local law permits, contact [email protected] with your request.

Privacy policy answers

No. We do not sell, rent or share your personal data with advertisers or third parties for marketing. We share information only with payment processors (DANA, OVO, GoPay, QRIS partners) to process your deposits and withdrawals, and with law enforcement where local law requires.

We retain your transaction records for three years after your account closes. This includes all deposits via DANA, OVO, GoPay and QRIS, withdrawals, and game activity. After three years, records are deleted unless local law mandates longer storage.

Yes. Go to Account > Privacy & Data and select Export My Data. We prepare your complete account history, transactions and profile details as a downloadable file within 48 hours.

Your account is marked inactive. Login is disabled immediately. Your personal information remains encrypted on our servers for three years. You can request full deletion anytime, and we will remove your data within 30 days where local law permits.

Cookies track your login session, lobby preferences and game history so we can show you saved tables and faster checkout. Essential cookies cannot be disabled, but you can opt out of performance and analytics cookies in your browser settings.

No. Your payment details are tokenised and stored separately from your account profile. You can unlink your wallet anytime in Account > Payment Methods. Unlinked wallets cannot be used for future deposits, but your transaction history remains on file.

Contact our support team immediately via live chat or email [email protected]. Change your password right away. We will review your account activity, freeze it if needed, and investigate the breach within 24 hours.

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